Terms of service

Welcome to Mom Blossom.

These Terms of Service govern your use of the Mom Blossom website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. About Mom Blossom

Mom Blossom is an Egyptian maternity and nursing fashion brand offering clothing and accessories designed for pregnancy, postpartum, and motherhood.

Throughout these Terms, "Mom Blossom", "we", "our", and "us" refer to Mom Blossom.

"Customer", "you", and "your" refer to any user or purchaser of our products.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into binding agreements.

3. Products & Availability

We strive to ensure all product descriptions, images, colors, and pricing are accurate.

However:

  • Product colors may vary slightly depending on screen settings.
  • Product measurements may have minor manufacturing tolerances.
  • Availability is subject to stock levels.
  • We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed on the website are in Egyptian Pounds (EGP) unless otherwise stated.

Prices may change without notice.

The final price shown during checkout is the amount payable by the customer, excluding any applicable customs duties for international orders.

5. Orders

Once an order is placed:

  • You will receive an order confirmation.
  • Acceptance of an order is subject to stock availability and payment verification.
  • Mom Blossom reserves the right to cancel any order for any reason, including pricing errors, suspected fraud, or inventory issues.

If payment has already been collected, a full refund will be issued.

6. Shipping & Delivery

Delivery times provided on the website are estimates and not guarantees.

Mom Blossom is not responsible for delays caused by:

  • Courier service interruptions
  • Weather conditions
  • Public holidays
  • Customs procedures
  • Events beyond our reasonable control

Full details can be found in our Shipping & Delivery Policy.

7. Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchanges Policy.

Customers must review the policy before placing an order.

Mom Blossom reserves the right to reject returns that do not meet eligibility requirements.

8. Promotional Campaigns & Discount Codes

Discount codes:

  • Cannot be exchanged for cash.
  • May not be combined unless explicitly stated.
  • May have expiration dates and usage restrictions.

Mom Blossom reserves the right to cancel or modify promotions at any time.

In cases of obvious pricing or discount errors, orders may be canceled and refunded.

9. User Accounts

When creating an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activity that occurs under your account.

Mom Blossom is not responsible for losses arising from unauthorized account use.

10. Intellectual Property

All content on this website, including:

  • Logos
  • Product photography
  • Graphics
  • Videos
  • Text
  • Website design

is the property of Mom Blossom and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with website operations.
  • Attempt unauthorized access to systems or data.
  • Upload malicious code or harmful software.
  • Submit false or misleading information.

Violations may result in account suspension or legal action.

12. Limitation of Liability

To the maximum extent permitted by law:

Mom Blossom shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

13. Product Use Disclaimer

Our products are intended for general apparel use only.

Mom Blossom does not make medical claims regarding any product.

Customers should consult qualified healthcare professionals regarding pregnancy, postpartum, or medical concerns.

14. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

15. Force Majeure

Mom Blossom shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Labor disputes
  • Internet outages
  • Transportation disruptions
  • Pandemics

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from these Terms shall be subject to the jurisdiction of the Egyptian courts.

17. Contact Us

For questions regarding these Terms:

Mom Blossom Customer Care

Email: momblossom0@gmail.com

Business Hours: Sunday–Thursday, 10:00 AM – 6:00 PM