Terms of service
Welcome to Mom Blossom.
These Terms of Service govern your use of the Mom Blossom website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these terms.
* If you do not agree to any part of these terms, please do not use our website.
1. About Mom Blossom
Mom Blossom is an Egyptian maternity and nursing fashion brand, offering clothing and accessories designed for pregnancy, postpartum, and motherhood.
Throughout these terms, the terms "Mom Blossom," "we," and "us" refer to Mom Blossom.
The terms "Customer," "you," and "your" refer to any user or purchaser of our products.
2. Eligibility
By using our website, you confirm the following:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally qualified to enter into binding agreements.
3. Products & Availability
We strive to ensure the accuracy of all product descriptions, images, colors, and prices. However:
- Product colors may vary slightly depending on your screen settings.
- There may be slight variations in product measurements due to manufacturing tolerances.
- Product availability is subject to stock levels.
- We reserve the right to discontinue or modify any product without prior notice.
4. Pricing
All prices displayed on the website are in Egyptian Pounds (EGP) unless otherwise stated.
Prices may change without prior notice.
The final price shown at checkout is the amount payable by the customer, excluding any customs duties applicable to international orders.
5. Orders
Once an order is placed:
- You will receive an order confirmation message.
- Order acceptance is subject to stock availability and payment verification.
- Mom Blossom reserves the right to cancel any order for any reason, including pricing errors, suspected fraud, or stock issues.
If payment has already been charged and the order is cancelled, a full refund will be issued.
6. Shipping & Delivery
Delivery times shown on the website are estimates and are not guaranteed.
Mom Blossom is not responsible for delays caused by:
- Shipping carrier service interruptions
- Weather conditions
- Public holidays
- Customs procedures
- Any other events beyond our reasonable control
Full details can be found in our Shipping and Delivery Policy.
7. Returns & Exchanges
Returns and exchanges are subject to our Return and Exchange Policy.
Customers must review the policy before placing an order. Mom Blossom reserves the right to refuse return requests that do not meet the eligibility terms and conditions.
8. Promotional Campaigns & Discount Codes
Discount codes:
- Cannot be exchanged for cash.
- Cannot be combined with other offers unless explicitly stated.
- May have expiration dates and usage restrictions.
Mom Blossom reserves the right to cancel or modify promotions at any time. In cases of obvious pricing or discount errors, orders may be cancelled and payments refunded.
9. User Accounts
When creating an account, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting access to your account.
- All activities that occur under your account.
Mom Blossom is not responsible for any losses arising from unauthorized account use.
10. Intellectual Property
All content on this website, including:
- Logos
- Product photography
- Graphics
- Videos
- Text
- Website design
Is the exclusive property of Mom Blossom and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.
11. User Conduct
You agree not to:
- Use the website for illegal purposes.
- Interfere with the operations or security of the website.
- Attempt unauthorized access to systems or data.
- Upload malicious code or malware.
- Provide false or misleading information.
Violations may result in account suspension or strict legal action.
12. Limitation of Liability
To the maximum extent permitted by law, Mom Blossom shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of data
- Business interruption
Arising from the use of our website or products. Our total liability shall not exceed the amount paid by the customer for the relevant order.
13. Product Use Disclaimer
Our products are intended for general apparel use only. Mom Blossom makes no medical claims regarding any product. Customers should consult qualified healthcare professionals regarding any medical concerns related to pregnancy or postpartum.
14. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.
15. Force Majeure
Mom Blossom shall not be liable for any delay or failure to perform our obligations caused by events beyond our reasonable control, including, but not limited to:
- Natural disasters
- Government actions
- Labor disputes
- Internet outages
- Transport disruptions
- Pandemics
16. Governing Law
These terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from these terms are subject to the exclusive jurisdiction of the Egyptian courts.
17. Contact Us
For questions or inquiries regarding these terms, please contact our customer service team:
Mom Blossom Customer Service Team
Email: momblossom0@gmail.com
Business Hours: Sunday – Thursday, 10:00 AM – 6:00 PM